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OPERATIONAL RISK MANAGEMENT
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 July issue of Night Vision Insights™ focus is to help enhance aircrew situational and self awareness through effective communication, assertiveness, leadership, decision making, and mission performance; better known as Operational Risk Management.
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RISK MANAGEMENT YOU CAN'T BUY OFF THE SHELF
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Highly reliable organizations all embrace a “doctrine,” meaning they all use a body of formal knowledge that guides operators on how to conduct business. It is the “intellectual glue” that holds together organizations as they perform their daily operations. The road to making good doctrine is not an easy one; it is full of stories of failure and success. To navigate this road, I submit to you “Operational Risk Management” (ORM).
Aviation companies orchestrate many hazardous acts as part of their daily routine, yet still they are generally considered as highly reliable. If they aren’t held in this regard then they rapidly cease to exist (either due to business forces or from miscalculations of physics). If you embrace the fact that aviation is hazardous, and you should, you must naturally endeavor to use a system to manage those hazards. If you don’t, then it is likely that the countdown to your accident has begun.
ORM teaches your organization how to be both procedural and creative. Although doctrine has a mandatory feel to it due to all of its embedded procedures, good doctrine also encourages creativity throughout all levels of the organization. The benefit of this creativity is realized when you successfully implement procedural changes using a deliberate process to analyze new or known hazards. ORM takes you to the end-state, which has you either accepting or declining the changes based on your “appetite for risk.”
Why the label “Operational”? Primarily because it relies upon the operators to provide continual inputs to not only each other but to the management as well. The process also requires the management to transparently express how they need the operators to embrace their doctrine to ensure the business is actually highly reliable. If you are highly reliable in aviation, just accept that your customers won’t necessarily call you that…they will simply call you “safe.”
Contributed by: Daniel Deutermann, Managing Director, The Squadron, Inc. 
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Featured Product: ORM Training Course with The Squadron
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We are very pleased to announce that The Squadron has formed a strategic alliance with Night Flight Concepts to provide Operational Risk Management (ORM) training for organizations moving to NVG operations.
A critical part of establishing safe and effective NVG operations is the integration of appropriate risk management strategies and tools. Adam Aldous, the President and CEO of Night Flight Concepts, knows this only too well, and so approached The Squadron to deliver initial ORM training as part of the NVG solutions he is providing to his clients.
Read More about ORM Training for Organization
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EVENTS CALENDAR
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IN THE NEWS
A preliminary investigation by safety officials has found that poor pilot training – not windshear – was at fault in the recent Lion Air crash. Read more
Although almost always extremely tragic events, the lessons from accidents have played an important role in the process to continue improving aviation safety. Read more
A deadly combination of pilot confusion, “warning system ergonomics” design and inadequate pilot training were responsible for the crash of Air France Flight 447. Read more
How did flying get so reliable? In part, because of accidents that triggered crucial safety improvements. Here are eight crashes and two emergency landings whose influence is felt--for the good--each time you step on a plane. Read more
TRICKS & TIPS
A very effective and useful tool for aircrews to quantify risk and weigh their appetite for acceptable hazards is a tailored operational risk management worksheet. They can be found in many different formats and displayed on paper and/or electronic forms. Most important, the ORM tool must be tailored for the individual operator taking into account all of the stakeholders in the organization from administrative support, aircrews, maintenance, and management.
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